Customer Service Outside of Your Screen
by Theresa Bowman - Project Manager 4.21.10 Comments (1)
It’s important to remember that as efficient as our technological advancements have made us, they can’t replace an old-fashioned hand shake or smile when greeting our clients. Providing customer service to a client, or at least good customer service, should involve more than quality work.
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Tags: customer service
You can’t go wrong when you K.I.S.S.*
by Mary Kellenberger - Account Executive 8.27.09 Comments (0)
“Communicate - not to be understood, but so that you can’t possibly be misunderstood.” An astute someone said this a long time ago but, it was so long ago, that I can’t remember who. It was, no doubt, some successful marketer – if not, it should have been. I’ve never forgotten this advice.
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Tags: customer service, public relations, marketing
Applying Eye Shadow to Your Marketing Efforts
by Nancy Nehlsen, Owner 8.19.09 Comments (0)
I approached the makeup counter at the local department store in my usual distracted state. I was startled when the young girl behind the counter greeted me by name. I stared at her with a look of utter bewilderment, trying to remember...
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Tags: customer service, marketing
Online vs. In Line
by Mary Kellenberger - Account Executive 8.4.09 Comments (0)
Doing business online is convenient, usually quick and can save considerable money. But, I've got another reason for shopping more and more online. It's hard to find business people - from banks to bookstores - who seem to care about me while taking my money
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Tags: customer service
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